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Last Updated: April 23, 2025
SRS Distribution Inc., the Heritage Family of Companies, and our affiliates and subsidiaries (together, the “Company”, “we,” “us,” and “our”) value your privacy. To protect the privacy of visitors to Company websites (the “Sites”), we developed this Privacy Policy ("Policy") explaining what information we collect about you through our Sites or other places where we include a link to this Policy, how we use and share your information, and the available choices you can make. We may update this Policy from time to time, as indicated by the Last Updated date above. Your continued use of our Sites or provision of your data to us indicates you agree to our collection, use, and sharing of your information as set forth in the Policy.
Types of Personal Information We Collect
Personal Information is information that identifies, relates to, is capable of being associated with, or could be linked, directly or indirectly, with you. Below outlines the categories of Personal Information we may have collected in the preceding 12 months:
From time to time, we may collect sensitive data, as defined under applicable data protection laws. This may include biometric data that we may collect from employees for timekeeping purposes. To learn more about our collection and use of biometrics, please click our Biometrics Policy.
You also may provide information to be published or displayed on public areas of our Sites or transmitted to other customers or third parties. Such contributions may be posted on our Sites and transmitted to others at your own risk.
How Personal Information is Collected
We collect information directly from you when interact with our Sites, including through our chat feature, when you submit through our Contact Us page, when utilize our services, when you apply for a position with us, during your employment, or when you otherwise provide your personal information directly to us. We may also collect your information passively through tracking tools and may receive your information from third parties.
How We Use the Information We Collect
We use your information to provide our products, services, and other information; to respond to your requests; for marketing and advertising; in response to law enforcement or legal requests or requirements; to manage claims and litigation; in connection with a transfer in the event of a corporate sale or change of control; for recruitment and human resources operations; for internal auditing, fraud prevention, and security purposes; to manage your relationship with us; and as otherwise permitted by law.
We may also use this information to manage and administer or Sites; enhance your online experience, including as a way to recognize you and welcome you to our Sites; to personalize your experience; to provide you with customized content; and to inform you about other services and products that may be available through us, our affiliated companies, and our marketing partners.
We may also send you information related to products and services, technical notices, updates, security alerts, and administrative messages related to human resources. If you opt-in, some of these communications may be sent via text message. However, your mobile phone number will not be shared with third parties for marketing or promotional purposes.
Parties to Whom We May Share Information
We may disclose your information to:
Third Party Sites
We may contract with third parties who place information, or other promotional material or links on our Sites. If you click on a link provided by a third party and leave our Sites, whether through a link or through visiting another website framed within our Sites, you are subject to the privacy policies of these third parties. We do not have responsibility for or access to the information collected by these third parties.
Our Commitment to Data Security
The security of all information associated with our users is an important concern to us. We exercise care in providing secure transmission of your information from your computer or mobile device to our servers. We have administrative, technical, and physical safeguards in place to protect your personal information. However, you should understand that there is always a risk in transmitting information over the Internet and processing electronic documents, and you agree that you are sharing your information at your own risk.
Children's Privacy
Our Sites are intended for individuals over 16 years of age, and we do not intentionally collect personal information from children under age 13. If you are a parent or legal guardian and think that your child under 13 has given us information, please contact us using the information listed at the end of this Policy.
Cookies and Tracking Technologies
The Sites may use session or persistent cookies to collect and store data about your preferences and navigation to, from, and on the Sites. These cookies may be ours or they may be third-party cookies from a vendor or service provider. The Sites uses cookies when you are required to re-enter your password, to protect you against other users accessing your account, to remember your preferences, to collect aggregate information, and to improve our service provision. Session cookies are used to complete transactions and for other purposes such as counting visits to certain webpages. Session cookies are eliminated when you exit your browser. Persistent cookies may be stored on your computer by your browser. When you log in, persistent cookies tell us if you have visited the Sites before or if you are a new visitor. Third-party cookies are installed by third parties and collect information from users of the Sites to serve advertising marketed towards a specific target audience or to carry out research into behavior, demographics, or spending habits. Similarly, we use tracking web beacons to track use of the Sites. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. We may also employ session replay software on our Sites. We, our service providers, and our business partners may collect information about individuals' online activities over time and across third-party websites when an individual uses our Sites.
Most browsers automatically accept cookies and similar technologies. You can disable this function but disabling cookies may impact your use and enjoyment of the Sites. For example, if you reject all cookies, you may not be able to use the Sites services that require you to “sign in.”
Your Rights and Choices
We provide a business-to-business service. Depending on where you live, you may have the following rights with respect to your personal information, subject to certain limitations:
In addition, and as set forth below, certain laws require us to identify, for the 12-month period prior to the date of this Policy, what information we may have “sold” or “shared” about you. For the 12-month period prior to the date of this Policy, we have not sold your personal information. For the 12-month period prior to the date of this Policy, we have only shared personal information as described above. We do not use or disclose sensitive personal information, as defined in applicable laws, for any purposes other than those permitted by applicable law.
Residents of certain states can submit a request to opt out of the sale, sharing, or targeted advertising of your personal information through browsers and/or browser extensions that support such a signal. While we do not sell your information for money, we may use analytics and advertising technologies, including those provided by advertising partners that use your personal information to serve you targeted advertising that is based on your activity across our Sites and third-party websites, apps, and services. If you do not wish for us to sell or share your personal information for targeted advertising purposes, you can opt out by submitting your request through one of the contact methods below.
To submit any of the above requests, you may contact us using the contact methods at the end of this Policy. When you exercise these rights and submit a request to us, we verify your identity by asking you to provide us with additional information such as your email address, order numbers of previous orders of our products and services, or the last four digits of a credit or debit card used to make a purchase. We also may use a third-party verification provider to verify your identity. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions under applicable law. Please note that your exercise of these choices is subject to certain exemptions to safeguard the public interest (e.g., the prevention or detection of crime) and our interests (e.g., the maintenance of legal privilege). If you are in a jurisdiction that recognizes your ability to appeal a decision we have made in connection with your attempt to assert a right under applicable laws, you may submit a request to appeal to one of the contact methods at the end of this Policy.
Depending on where you live, you may use an authorized agent on your behalf to exercise a privacy choice discussed above. If you are an authorized agent acting on behalf of an applicable consumer to communicate with us or to exercise a privacy choice discussed above, you must be able to demonstrate that you have the requisite authorization to act on behalf of the resident and have sufficient access to their laptop, desktop, or mobile device to exercise these choices digitally. If you are an authorized agent trying to exercise choices on behalf of an individual, please contact us using the information below with supporting verification information, which includes a valid Power of Attorney, proof that you have access to the consumer’s interface, and proof of your own identity.
How Long We Retain Your Data
We may retain your personal information for as long as necessary to fulfill the purpose for which it was collected or to comply with legal or regulatory requirements.
Changes to Our Privacy Policy
We reserve the right to change our Policy from time to time. If we make any substantial changes, we may notify you by posting a prominent announcement at our home page located at https://www.srsdistribution.com/en/.
Our Services Are Intended for a U.S. Audience
If you live outside of the United States and choose to use our Sites or services, you understand that it is at your own risk. You also understand that your information will be sent to and stored in the U.S., which may not afford the same level of protection as laws in your own country.
How to Contact Us
For other information or questions regarding this privacy policy or our data practices, please contact us at: (214) 491-4149 or email us at info@srsdistribution.com.